Terms & Conditions

1. General

By using the Aura Ceylon website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

2. Products

We aim to display product descriptions, images, and prices as accurately as possible. However, slight differences in color, texture, or appearance may happen depending on screens or photography.

3. Pricing

All prices are shown in Sri Lankan Rupees unless stated otherwise. Aura Ceylon may update product prices at any time without prior notice.

4. Orders

When you place an order, you agree to provide accurate and complete information. Aura Ceylon reserves the right to accept, reject, or cancel orders if information is incorrect, products are unavailable, or an issue is found with the order.

5. Payment

Payment methods may include cash on delivery, bank transfer, or other approved methods. Orders may be processed only after payment confirmation when required.

6. Delivery

Delivery times may vary depending on location, product availability, and courier services. Aura Ceylon is not responsible for delays caused by courier issues, weather, or other factors outside our control.

7. Returns and Exchanges

Return or exchange requests may be accepted for damaged, defective, or incorrect items, subject to our return policy. Products must usually be unused and returned within the allowed time period.

8. User Conduct

You agree not to misuse the website, interfere with its operation, provide false information, or attempt unauthorized access to the site or customer data.

9. Intellectual Property

All website content, including logos, text, images, graphics, and branding, belongs to Aura Ceylon unless otherwise stated. You may not copy or use this content without permission.

10. Limitation of Liability

Aura Ceylon is not liable for indirect, incidental, or unexpected losses resulting from the use of this website, except where required by law.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the website after updates means you accept the revised terms.

12. Contact

For questions about these Terms & Conditions, please contact Aura Ceylon through the contact page or email info@auraceylon.com.

Last updated: April 13, 2026